CANCELLATIONS & RETURNS
Order Cancellation
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You can cancel your order within 24 hours of placing it and receive a full refund.
Returns & Exchanges
At Label Ramtex, we offer a 15-day ‘No Questions Asked’ Return Policy to ensure a hassle-free shopping experience. If you wish to return your order, we will provide store credits, which you can use to purchase or exchange suits from our store.
How to Return a Product
You can return your order using one of the following methods:
- Pick-Up Service (Free): In most locations, we offer a free pick-up service. You will see this option when submitting your return request.
- Self-Ship (With Reimbursement): If a pick-up service is unavailable in your area, you can self-ship the product. We will credit the shipping cost in the form of store credits, provided the product meets the return policy and you share a scanned copy of the courier receipt with us.
Quality Check & Refund Process
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During pick-up, our delivery agent may perform a quality check.
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If the return passes the quality check, a refund will be processed immediately based on the selected refund method.
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In some locations, doorstep refunds may not be available, in which case the refund will be processed after the product is received at our warehouse and passes the final quality check.
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If the product fails the quality check, we will ship it back to you.
Exchanges
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If you receive an incorrect size or a defective item, we will provide a free replacement.
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Exchanges are subject to stock availability and the serviceability of your address.
Stitched Items
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Stitched suits cannot be exchanged or returned.
For any return or exchange requests, please contact us by writing to info@labelramtex.com
